Home Organizer Return Policy
HOME ORGANIZER SHIPPING:
The price of shipping varies based on location and order size. You contact us directly for more information.
HOME ORGANIZER RETURN POLICY:
We accept returns within 14 days of delivery.
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
Drawer inserts are non-refundable.
Please note that return shipping costs are the responsibility of the customer, and original shipping fees are non-refundable.
TO PROCESS YOUR RETURN, YOU MUST FIRST SUBMIT A REQUEST VIA YOUR ORDER PAGE AND RECEIVE APPROVAL.
RETURNS DROPPED OFF OR SHIPPED WITHOUT APPROVAL WILL NOT BE PROCESSED.
All returns must include a detailed list of all the items returned. The following restocking fees will apply:
15% on returns up to $200
20% on returns over $200
Returns Address:
501 Prospect Street Unit 109
Lakewood, NJ 08701
(At the Intersection of Prospect and Massachusetts turn into Excel Park. It's located on the right side.)
Once we receive and inspect your return, we’ll issue a refund to your original payment method.
If your item arrived damaged or incorrect, please contact us at team@theorganizingwarehouse.com within 48 hours of delivery.
To start a return request, click on the Request Return button on your account order page.
